FAQs
Shipping & Delivery
Q: How long will it take to receive my order?
A: Orders are typically processed within 1–3 business days. Standard delivery takes 7–15 business days depending on your location. You will receive a tracking number via email once your order has shipped.
Q: How can I track my package?
A: Once your order has been shipped, you’ll receive an email with a tracking link. You can check the status at below page.
https://kafaholic.com/apps/tracking-order
Returns & Refunds
Q: What if my item arrives damaged or defective?
A: No worries! You may request a return or exchange within 30 days of receiving your order. Please contact us at support@kafaholic.com with your order number and product photos.
Q: Can I cancel my order?
A: You may cancel your order within 24 hours of purchase. After that, the order may already be processed and cannot be canceled.
Payments
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, and other secure payment options available at checkout.
Q: Is checkout secure?
A: Absolutely. Our store uses SSL encryption and trusted payment gateways to keep your personal and payment information safe.
Products
Q: Do your products come with a warranty?
A: Yes. All of our grinders include a 6-month warranty covering manufacturing defects.
Customer Support
Q: How can I contact Kafaholic?
A: You can always reach us at support@kafaholic.com or through the live chat widget at the bottom-right corner of our website. Our team usually responds within 24 hours.